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MD3000 - new Dell disk marked as Incompatible

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hi all

i had a disk fail on a MD3000, which i replaced with an incorrect dell certified disk model (mistake by reseller)

i returned the disk and now have an exact match, a 'Dell' constellation model: ST1000NM0033

however the physical disk slot is marked Incompatible in Storage manager and SMCLI, even with no disk in the slot!

ive tried SMCLI commands from other forum posts to  fail the old disk. ive also tried initializing and reviving.. 

im sure this disk is compatible and correct model, any suggestions?


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