Good day,
I've purchased a used MD 3200i.
When it boots, it enters some lock down mode and I’m not able to do anything.
I’d like to clear the config and start fresh.
I’ve googled and tried all sorts of different ways to attempt to get in.
My biggest challenge so far is getting into the “Service Interface” via the console.
When I send a break and get prompted:
Press within 5 seconds: <S> for Service Interface, <BREAK> for baud rate
When I type a capitol S or S followed by <ENTER>, nothing happens, simply goes to the next line. I’m not prompted for anything.
I have three (supported) drives currently in bays 0, 1, & 2
I’ve confirmed my console settings. I’ve tried HyperTerminal as well as Putty.
What am I missing?
I’ve read the following posts which are the same symptoms I’m experiencing but they don’t provide any solutions.
http://en.community.dell.com/support-forums/storage/f/1216/t/19488218
https://community.spiceworks.com/topic/575562-how-to-reset-powervault-md3000i-to-factory
I’ve tried updating the firmware via MDSM, however the ‘Upgrade RAID Controller Module Firmware’ dialog has all the buttons greyed out.
Any assistance to get this array going will be appreciated.
Thank you!
Pasted below is the console boot msgs:
-=<###>=-
Instantiating /ram as rawFs, device = 0x1
Formatting /ram for DOSFS
Instantiating /ram as rawFs, device = 0x1
Formatting...Retrieved old volume params with %38 confidence:
Volume Parameters: FAT type: FAT32, sectors per cluster 0
0 FAT copies, 0 clusters, 0 sectors per FAT
Sectors reserved 0, hidden 0, FAT sectors 0
Root dir entries 0, sysId (null) , serial number 10000
Label:" " ...
Disk with 1024 sectors of 512 bytes will be formatted with:
Volume Parameters: FAT type: FAT12, sectors per cluster 1
2 FAT copies, 1010 clusters, 3 sectors per FAT
Sectors reserved 1, hidden 0, FAT sectors 6
Root dir entries 112, sysId VXDOS12 , serial number 10000
Label:" " ...
Instantiating /ram as rawFs, device = 0x1
OK.
RTC Error: Real-time clock device is not working
Adding 13891 symbols for standalone.
Length: 0x13c Bytes
Version ver03.0A
Reset, Power-Up Diagnostics - Loop 1 of 1
3600 Processor DRAM
01 Data lines Passed
02 Address lines Passed
3300 NVSRAM
01 Data lines Passed
4410 Ethernet 82574 1
01 Register read Passed
02 Register address lines Passed
6D40 Bobcat
02 Flash Test Passed
3700 PLB SRAM
01 Data lines Passed
02 Address lines Passed
7000 SE iSCSI BE2 1
01 Register Read Test Passed
02 Register Address Lines Test Passed
03 Register Data Lines Test Passed
3900 Real-Time Clock
01 RT Clock Tick Passed
Diagnostic Manager exited normally.
Current date: 10/25/17 time: 06:24:37
Send <BREAK> for Service Interface or baud rate change
10/25/17-01:06:00 (tRAID): NOTE: Set Powerup State
10/25/17-01:06:01 (tRAID): SOD Sequence is Normal, 0 on controller A
10/25/17-01:06:01 (tRAID): NOTE: Turning on tray summary fault LED
10/25/17-01:06:01 (tRAID): NOTE: Installed Protocols: <MTPs: INIC SAS USB > <ITPs: RDMA ISER IPOIB > <STPs: FCP RmtDMA iSCSI SAS >
10/25/17-01:06:01 (tRAID): NOTE: Required Protocols: <MTPs: INIC SAS > <ITPs: UNK > <STPs: iSCSI SAS >
10/25/17-01:06:02 (tRAID): NOTE: loading flash file: iSCSI
10/25/17-01:06:04 (tRAID): NOTE: DSM: Current revision 7
10/25/17-01:06:04 (tRAID): NOTE: SYMBOL: SYMbolAPI registered.
10/25/17-01:06:04 (tRAID): NOTE: RCBBitmapManager total RPA size = 1778384896
10/25/17-01:06:04 (tRAID): NOTE: In iscsiIOQLIscsiInitDq. iscsiIoFstrBase = 0x1
10/25/17-01:06:04 (tRAID): NOTE: loading flash file: MTLSEBET1G
*** Disabled FULL TRACE ***
10/25/17-01:06:05 (tRAID): WARN: MTLSE: before mtl_create_pool:IO task size: 0x140
10/25/17-01:06:05 (tRAID): NOTE: init: ioc: 0, PLVersion: 11-075-20-00
10/25/17-01:06:06 (tRAID): WARN: MLM: Failed creating m_MelNvsramLock
10/25/17-01:06:06 (tRAID): WARN: MLM: Failed creating m_MelEventListLock
10/25/17-01:06:06 (tRAID): NOTE: CrushMemoryPoolMgr: platform and memory (CPU MemSize:2048), adjusted allocating size to 65536 for CStripes
10/25/17-01:06:08 (tRAID): SOD: Instantiation Phase Complete
10/25/17-01:06:07 (IOSched): NOTE: SAS Expander Added: expDevHandle:x11 enclHandle:x2 numPhys:25 port:2 ioc:0 channel:0 numEntries:22
10/25/17-01:06:07 (tRAID): WARN: sodLockdownCheck: sodSequence update: CtlrLockdown
10/25/17-01:06:07 (tRAID): WARN: No attempt made to open Inter-Controller Communication Channels 0-0
10/25/17-01:06:07 (tRAID): NOTE: LockMgr Role is Master
10/25/17-01:06:08 (tSasExpChk): NOTE: Local Expander Firmware Version: 00.00.80.10
10/25/17-01:06:14 (tSasDiscCom): NOTE: SAS: Initial Discovery Complete Time: 36 seconds since last power on/reset, 10 seconds since sas instantiated
10/25/17-01:06:14 (tRAID): NOTE: WWN baseName 0006d4ae-5272138e (valid==>SigMatch)
10/25/17-01:06:14 (tRAID): NOTE: spmEarlyData: No data available
10/25/17-01:06:14 (tRAID): NOTE: ServerEngines BladeEngine 2 Firmware Update Utility v2.901.242.0
Copyright 2009 ServerEngines Corpo
10/25/17-01:06:14 (tRAID): NOTE:
10/25/17-01:06:14 (tRAID): NOTE: Found BE card 0x0 at 2.0 bar1-base 0xf0200000 bar2-base 0xf0220000 dev 0x3886954
10/25/17-01:06:14 (tRAID): NOTE: flash_rbver = 2.0.3.768
10/25/17-01:06:14 (tRAID): NOTE: flash_armfwver = 2.901.326.0
10/25/17-01:06:16 (tRAID): NOTE: ufi_rbver = 2.0.3.768
10/25/17-01:06:16 (tRAID): NOTE: ufi_armfwver = 2.901.326.0
10/25/17-01:06:16 (tRAID): NOTE: Flash on BladeEngine at 02 : 00 matches UFI SEBE2T1G
10/25/17-01:06:16 (tRAID): WARN: MTLSE: start: lowLevelInit Target bcmId: 0 instId 0
10/25/17-01:06:16 (tRAID): NOTE: irq_ptr:0xd79a70
10/25/17-01:06:16 (tRAID): NOTE: BcmId [4] PCI [2.0.4]
10/25/17-01:06:16 (tRAID): NOTE: DevId 0x0212 VendId 0x19a2
10/25/17-01:06:16 (tRAID): NOTE: BAR0 IO base 0xf0380000
10/25/17-01:06:16 (tRAID): NOTE: BAR1 MEM base 0xf03a0000
10/25/17-01:06:16 (tRAID): NOTE: BAR2 MEM base 0xf03c0000
10/25/17-01:06:16 (tRAID): WARN: MTLSE: done: with initiator initialization: mtlInt:0x52b2840 target bcmid:0 init bcmid: 4 rc 0, phba:0x52b0340
10/25/17-01:06:16 (tRAID): NOTE: Target:irq_ptr:0x0xd792d0, func:0x0, bcmId:0x0
10/25/17-01:06:16 (tRAID): NOTE: VendorID 0x19a2 DeviceId 0x210 bcmId 0 BDF 2.0.0
10/25/17-01:06:16 (tRAID): NOTE: Target:VKI_INT_CONNECT success:status:0x0
10/25/17-01:06:16 (tRAID): ERROR: Target:ISR registered:irq_ptr:0xd792d0, phba:0x3883cc8, func:0x0
10/25/17-01:06:16 (tRAID): NOTE: BcmId [0] PCI [2.0.0]
10/25/17-01:06:16 (tRAID): NOTE: DevId 0x0210 VendId 0x19a2
10/25/17-01:06:16 (tRAID): NOTE: BAR0 IO base 0x00000000 size 0
10/25/17-01:06:16 (tRAID): NOTE: BAR1 MEM base 0xf0200000 size 1
10/25/17-01:06:16 (tRAID): NOTE: BAR2 MEM base 0xf0220000 size 1
10/25/17-01:06:16 (tRAID): NOTE: BAR4 MEM base 0xf0240000 size 1
10/25/17-01:06:16 (tRAID): NOTE: MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Mar 25 2014, Time:12:51:15
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.901.326.0
iSCSI Driver Version:2.901.242.0
Found BladeEngine2 in Gen2 x8 PCIe slot
10/25/17-01:06:17 (tRAID): NOTE: RPA memory region : start 0x47392fe00 size 16777216 (ConIO-size 16777216) registered for pre-post data buffers on port 0
10/25/17-01:06:17 (tRAID): WARN: MTLSE: Default link local address on interface 1 is fe80:0000:0000:0000:d6ae:52ff:fe72:138f
10/25/17-01:06:17 (tRAID): WARN: MTLSE: Default link local address on interface 5 is fe80:0000:0000:0000:d4ae:5203:e872:138f
10/25/17-01:06:17 (tRAID): WARN: MTLSE: Default link local address on interface 6 is fe80:0000:0000:0000:d4ae:5207:d072:138f
10/25/17-01:06:17 (tRAID): WARN: MTLSE: done: with target initialization: 0 rc 0
10/25/17-01:06:17 (tRAID): WARN: MTLSE: done: lowLevelInit bcmId: 0 rc 0
10/25/17-01:06:17 (tRAID): WARN: MTLSE: start: lowLevelInit Target bcmId: 1 instId 1
10/25/17-01:06:17 (tRAID): NOTE: irq_ptr:0xd79888
10/25/17-01:06:17 (tRAID): NOTE: BcmId [3] PCI [2.0.5]
10/25/17-01:06:17 (tRAID): NOTE: DevId 0x0212 VendId 0x19a2
10/25/17-01:06:17 (tRAID): NOTE: BAR0 IO base 0xf03e0000
10/25/17-01:06:17 (tRAID): NOTE: BAR1 MEM base 0xf0400000
10/25/17-01:06:17 (tRAID): NOTE: BAR2 MEM base 0xf0420000
10/25/17-01:06:18 (tRAID): WARN: MTLSE: done: with initiator initialization: mtlInt:0x5d6b540 target bcmid:1 init bcmid: 3 rc 0, phba:0x5d71060
10/25/17-01:06:18 (tRAID): NOTE: Target:irq_ptr:0x0xd790e8, func:0x1, bcmId:0x1
10/25/17-01:06:18 (tRAID): NOTE: VendorID 0x19a2 DeviceId 0x210 bcmId 1 BDF 2.0.1
10/25/17-01:06:18 (tRAID): NOTE: Target:VKI_INT_CONNECT success:status:0x0
10/25/17-01:06:18 (tRAID): ERROR: Target:ISR registered:irq_ptr:0xd790e8, phba:0x38843d8, func:0x1
10/25/17-01:06:18 (tRAID): NOTE: BcmId [1] PCI [2.0.1]
10/25/17-01:06:18 (tRAID): NOTE: DevId 0x0210 VendId 0x19a2
10/25/17-01:06:18 (tRAID): NOTE: BAR0 IO base 0x00000000 size 0
10/25/17-01:06:18 (tRAID): NOTE: BAR1 MEM base 0xf0260000 size 1
10/25/17-01:06:18 (tRAID): NOTE: BAR2 MEM base 0xf0280000 size 1
10/25/17-01:06:18 (tRAID): NOTE: BAR4 MEM base 0xf02a0000 size 1
10/25/17-01:06:18 (tRAID): NOTE: MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Mar 25 2014, Time:12:51:15
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.901.326.0
iSCSI Driver Version:2.901.242.0
Found BladeEngine2 in Gen2 x8 PCIe slot
10/25/17-01:06:19 (tRAID): NOTE: RPA memory region : start 0x47492fe00 size 16777216 (ConIO-size 16777216) registered for pre-post data buffers on port 1
10/25/17-01:06:19 (tRAID): WARN: MTLSE: Default link local address on interface 2 is fe80:0000:0000:0000:d6ae:52ff:fe72:1390
10/25/17-01:06:19 (tRAID): WARN: MTLSE: Default link local address on interface 7 is fe80:0000:0000:0000:d4ae:5203:e872:1390
10/25/17-01:06:19 (tRAID): WARN: MTLSE: Default link local address on interface 8 is fe80:0000:0000:0000:d4ae:5207:d072:1390
10/25/17-01:06:19 (tRAID): WARN: MTLSE: done: with target initialization: 1 rc 0
10/25/17-01:06:19 (tRAID): WARN: MTLSE: done: lowLevelInit bcmId: 1 rc 0
10/25/17-01:06:19 (tRAID): WARN: MTLSE: start: lowLevelInit Target bcmId: 2 instId 2
10/25/17-01:06:19 (tRAID): NOTE: irq_ptr:0xd796a0
10/25/17-01:06:19 (tRAID): NOTE: BcmId [2] PCI [2.0.6]
10/25/17-01:06:19 (tRAID): NOTE: DevId 0x0212 VendId 0x19a2
10/25/17-01:06:19 (tRAID): NOTE: BAR0 IO base 0xf0440000
10/25/17-01:06:19 (tRAID): NOTE: BAR1 MEM base 0xf0460000
10/25/17-01:06:19 (tRAID): NOTE: BAR2 MEM base 0xf0480000
10/25/17-01:06:20 (tRAID): WARN: MTLSE: done: with initiator initialization: mtlInt:0x8d60020 target bcmid:2 init bcmid: 2 rc 0, phba:0x8d602e0
10/25/17-01:06:20 (tRAID): NOTE: Target:irq_ptr:0x0xd78f00, func:0x2, bcmId:0x2
10/25/17-01:06:20 (tRAID): NOTE: VendorID 0x19a2 DeviceId 0x210 bcmId 2 BDF 2.0.2
10/25/17-01:06:20 (tRAID): NOTE: Target:VKI_INT_CONNECT success:status:0x0
10/25/17-01:06:20 (tRAID): ERROR: Target:ISR registered:irq_ptr:0xd78f00, phba:0x3884ae8, func:0x2
10/25/17-01:06:20 (tRAID): NOTE: BcmId [2] PCI [2.0.2]
10/25/17-01:06:20 (tRAID): NOTE: DevId 0x0210 VendId 0x19a2
10/25/17-01:06:20 (tRAID): NOTE: BAR0 IO base 0x00000000 size 0
10/25/17-01:06:20 (tRAID): NOTE: BAR1 MEM base 0xf02c0000 size 1
10/25/17-01:06:20 (tRAID): NOTE: BAR2 MEM base 0xf02e0000 size 1
10/25/17-01:06:20 (tRAID): NOTE: BAR4 MEM base 0xf0300000 size 1
10/25/17-01:06:20 (tRAID): NOTE: MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Mar 25 2014, Time:12:51:15
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.901.326.0
iSCSI Driver Version:2.901.242.0
Found BladeEngine2 in Gen2 x8 PCIe slot
10/25/17-01:06:20 (tRAID): NOTE: RPA memory region : start 0x47592fe00 size 16777216 (ConIO-size 16777216) registered for pre-post data buffers on port 2
10/25/17-01:06:21 (tRAID): WARN: MTLSE: Default link local address on interface 3 is fe80:0000:0000:0000:d6ae:52ff:fe72:1391
10/25/17-01:06:21 (tRAID): WARN: MTLSE: Default link local address on interface 9 is fe80:0000:0000:0000:d4ae:5203:e872:1391
10/25/17-01:06:21 (tRAID): WARN: MTLSE: Default link local address on interface 10 is fe80:0000:0000:0000:d4ae:5207:d072:1391
10/25/17-01:06:21 (tRAID): WARN: MTLSE: done: with target initialization: 2 rc 0
10/25/17-01:06:21 (tRAID): WARN: MTLSE: done: lowLevelInit bcmId: 2 rc 0
10/25/17-01:06:21 (tRAID): WARN: MTLSE: start: lowLevelInit Target bcmId: 3 instId 3
10/25/17-01:06:21 (tRAID): NOTE: irq_ptr:0xd794b8
10/25/17-01:06:21 (tRAID): NOTE: BcmId [1] PCI [2.0.7]
10/25/17-01:06:21 (tRAID): NOTE: DevId 0x0212 VendId 0x19a2
10/25/17-01:06:21 (tRAID): NOTE: BAR0 IO base 0xf04a0000
10/25/17-01:06:21 (tRAID): NOTE: BAR1 MEM base 0xf04c0000
10/25/17-01:06:21 (tRAID): NOTE: BAR2 MEM base 0xf04e0000
10/25/17-01:06:21 (tRAID): WARN: MTLSE: done: with initiator initialization: mtlInt:0x8ebfcc0 target bcmid:3 init bcmid: 1 rc 0, phba:0x8ec3100
10/25/17-01:06:21 (tRAID): NOTE: Target:irq_ptr:0x0xd78d18, func:0x3, bcmId:0x3
10/25/17-01:06:21 (tRAID): NOTE: VendorID 0x19a2 DeviceId 0x210 bcmId 3 BDF 2.0.3
10/25/17-01:06:21 (tRAID): NOTE: Target:VKI_INT_CONNECT success:status:0x0
10/25/17-01:06:21 (tRAID): ERROR: Target:ISR registered:irq_ptr:0xd78d18, phba:0x38851f8, func:0x3
10/25/17-01:06:21 (tRAID): NOTE: BcmId [3] PCI [2.0.3]
10/25/17-01:06:21 (tRAID): NOTE: DevId 0x0210 VendId 0x19a2
10/25/17-01:06:21 (tRAID): NOTE: BAR0 IO base 0x00000000 size 0
10/25/17-01:06:21 (tRAID): NOTE: BAR1 MEM base 0xf0320000 size 1
10/25/17-01:06:21 (tRAID): NOTE: BAR2 MEM base 0xf0340000 size 1
10/25/17-01:06:21 (tRAID): NOTE: BAR4 MEM base 0xf0360000 size 1
10/25/17-01:06:21 (tRAID): NOTE: MPU_EP_SEMAPHORE 0x0000c000
Driver Build Date:Mar 25 2014, Time:12:51:15
ServerEngines iSCSI Target Driver loaded
iSCSI Firmware Version:2.901.326.0
iSCSI Driver Version:2.901.242.0
Found BladeEngine2 in Gen2 x8 PCIe slot
10/25/17-01:06:22 (tRAID): NOTE: RPA memory region : start 0x47692fe00 size 16777216 (ConIO-size 16777216) registered for pre-post data buffers on port 3
10/25/17-01:06:22 (tRAID): WARN: MTLSE: Default link local address on interface 4 is fe80:0000:0000:0000:d6ae:52ff:fe72:1392
10/25/17-01:06:22 (tRAID): WARN: MTLSE: Default link local address on interface 11 is fe80:0000:0000:0000:d4ae:5203:e872:1392
10/25/17-01:06:22 (tRAID): WARN: MTLSE: Default link local address on interface 12 is fe80:0000:0000:0000:d4ae:5207:d072:1392
10/25/17-01:06:22 (tRAID): WARN: MTLSE: done: with target initialization: 3 rc 0
10/25/17-01:06:22 (tRAID): WARN: MTLSE: done: lowLevelInit bcmId: 3 rc 0
10/25/17-01:06:23 (tRAID): SOD: Pre-Initialization Phase Complete
10/25/17-01:06:29 (tRAID): WARN: CmgrLockdownException: CORRUPT DBM DATABASE DETECTED - LOCKDOWN Type=6
10/25/17-01:06:29 (tRAID): NOTE: ACS: Icon ping to alternate failed: -2, resp: 0
10/25/17-01:06:29 (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Mode: 0, Status: 0
10/25/17-01:06:29 (tRAID): WARN: ACS: autoCodeSync(): Skipped since alt not communicating.
10/25/17-01:06:30 (tRAID): SOD: Code Synchronization Initialization Phase Complete
10/25/17-01:06:29 (tRAID): WARN: Lockdown case-DB CORRUPT. NVPS did not update from Sstor.
10/25/17-01:06:30 (tRAID): SOD: Initialization Phase Complete
==============================================
Title: Disk Array Controller
Copyright 2008-2014 NetApp, Inc. All Rights Reserved.
Name: RC
Version: 07.84.56.60
Date: 03/25/2014
Time: 12:31:27 CDT
Models: 2660
Manager: devmgr.v1084api04.Manager
==============================================
10/25/17-01:06:29 (tRAID): NOTE: SYMbol available
10/25/17-01:06:29 (tRAID): WARN: *********************************************************
10/25/17-01:06:29 (tRAID): WARN: *********************************************************
10/25/17-01:06:29 (tRAID): WARN: ** **
10/25/17-01:06:29 (tRAID): WARN: ** WARNING!!!!!! **
10/25/17-01:06:29 (tRAID): WARN: ** **
10/25/17-01:06:29 (tRAID): WARN: ** This controller is locked down due to detected **
10/25/17-01:06:29 (tRAID): WARN: ** corruption in the primary database. **
10/25/17-01:06:29 (tRAID): WARN: ** In order to prevent any configuration loss, the **
10/25/17-01:06:29 (tRAID): WARN: ** backed up database must be restored. **
10/25/17-01:06:29 (tRAID): WARN: ** **
10/25/17-01:06:29 (tRAID): WARN: ** **
10/25/17-01:06:29 (tRAID): WARN: *********************************************************
10/25/17-01:06:29 (tRAID): WARN: *********************************************************
10/25/17-01:06:30 (tRAID): SOD: sodComplete Notification Complete
10/25/17-01:06:30 (tRAID): sodMain CtlrLockdown sequence finished, elapsed time = 29 seconds
10/25/17-01:06:30 (tRAID): sodMain complete
10/25/17-01:06:29 (tRAID): WARN: SOD lockdown sequence complete - suspending...
Press within 5 seconds: <S> for Service Interface, <BREAK> for baud rate