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Powervault MD3000i problem

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Good morning

I've a problem with a Powervault MD3000i device. I'm trying to reset it to factory resets. I was looking for the way to do it in the Internet and I have found a solution that consist in connect the device through serial port to my computer and  input the combination <Ctrl + Break>, and  after that <Capital S> in the following 5 seconds. It's supposed that it will show a menu to configure some parameters, that I'm not sure it will work to reset my device. Anyway, when I input Ctrl+Break and the message to input Capital S appears, I put S but nothing happens. It seems that the boot sequence of the device continues. Attached you can find a file with the text that I could capture for the boot sequence. It seems that there are some errors, but I cannot find any information about it. Could you help me, please?

Thank you very much in advance.

Best regards


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