Hi all,
We are running backup exec 2014 with a powervault-TL2000, since two weeks we are facing problems with the TL2000 tapestreamer. System status: Media attention, Drive 1 status: Idle: Cleaning required.
Drive inventory:
drive = 1
status= Full.Gen.4
Label=unknown
source=slot 7 ( bad tape)
Cleaning drive message: destination Full
Things I have tried;
Pulled out both left/right magazines and remove all cartridges.
add a cleaning cartridge in slot 8
Perform a inventory --> all slots empty except slot 8 cleaning cartridge.
Upgrade firmware library to E.30 /3.20e
Bootcode Firmware revision: 0.80
HARDWARE reboot
at the TL200 drive: services - cleaning drive , try to clean drive but we receive the message as mention before: destination Full
When i check the left Magazine, all slots are empty except slot 7 it says: in drive=1 .. comment = not Encrypted
If anyone could point me in the right direction or provide me with some tips on how to troubleshoot further with this, that would be greatly appreciated.
Roger