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PowerVault TL 2000 web interface options greyed out

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I'm trying to troubleshoot an issue with a remote TL2000. It has two drives in it, one is showing an "exception  FB 0 - Error". I'm logged in as admin via the web interface, but all the options to physically do anything (such as reboot, move tapes, etc.) are greyed out. I tried logging off and back in as a superuser, in that case I am blocked from rebooting as expected.

On our other TL2000's, I can log on as admin and do any of these things. But on this box it gives me the usual warning to stop any backup jobs, I say okay, and I can see the greyed out reboot button but it cannot be pushed. 

Is there something about that particular error that might indicate a physical obstruction or something? Or is there some other reason I'm locked out of administrator tasks when logged in as admin?


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