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MD3000i Management Interface unreachable

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Hello All,

We are having a MD3000i Stoarge and currently we are facing an issue as the management network is not reachable.

We have tried direction connection to MD3000i  from a laptop and still we cant reach the management IP. Rebooting the controller will provide the access but it will be only for 10-15 min. 

We have rebooted the controller and  plug back the network interface connection to our switch, Management network interface show active, but unresponsive to ping. Direct connected the MD3000i to laptop, still we can get the management IP. Reboot the controller and we are getting resonance from the management interface.

The firmware version is the latest and device is out of warranty. We have connected the device through console to get the error logs,

Please find the logs which was showed during the reboot 

(ccmEventTask): NOTE: CacheReconfigEvent::isHandlingFeasible caught IconSendInfeasibleException Error

(IOSched): NOTE: QLUpdateInitiatorData: [8] Connected - prev 0
(IOSched): NOTE: DDB Changed on port 0 mbox[0-5] 8014 0001 0009 0023 0000 0000
(IOSched): NOTE: QLOP_GetTrb: returning because init not done
(IOSched): WARN: QLUtmConnection: pUtmTaGetTrb failed.


(IOSched): WARN: QLUtmConnection: pUtmTaGetTrb failed.
(IOSched): NOTE: QLUpdateInitiatorData: [0] Connected - prev 0
(IOSched): NOTE: DDB Changed on port 0 mbox[0-5] 8014 0001 0001 0023 0000 0000
(IOSched): NOTE: QLOP_GetTrb: returning because init not done

(t2): WARN: QLTA_Handleteb: Event Code 72.


(IOSched): WARN: DdbSetParms:Session:0x3fcee8c Conn:0x3fc2d44 sNegotiated.MaxRecvDataSegmentLength 10000 sNegotiated.MaxXmitDataSegmentLength 10000pDDB->MaxRcvDataSegLen 10 pDDB->MaxSndDataSegLen 10

(tRAID): NOTE: CheckInMonitor: Check-in failed (IconSendInfeasibleException Error)

Kindly suggest the possible ways to fix this issue.


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