I not sure whats going on and Support doesn't appear to know exactly what is going on either.
I have a MD3820i, brand spanking new. I'm trying to configure the MGMT ports on it, but am unable to do so.
I have server connected via the console cable. I can get to the Service Interface just fine. I can configure my settings just fine. However the unit will not accept my default gateway. It will take the setting that I am putting there, I can save it , reboot the controller and when it comes back online, every setting I setup is present, except the DFGW has reverted to 0.0.0.0.
I am not using the CLI, or the Management Software, as the device will not discover, because my server, and the unit technically cannot communicate with one another, even though I have them on the same VLAN.
I've tried enabling/disabling IPv4, IPv6, various settings within the IPv6 setup, tried DHCP (even though there isn't one)
The last tech I was working with, was trying to get in with a special login, but kept setting the terminal session to 115200, which appeared to encode the display making it impossible to get into the unit at all.
I think I may have a unit with bunk FW on it, but has anyone encountered this issue or even anything close to it?