Hello,
We purchased Dell 3TB drives and installed them in PE R710 with PERC 6i. Prior to purchasing the drives, we checked online and it said that it is supported. We upgraded the firmware on it to the latest version. BIOS is up-to-date as well.
Firmware Version 6.3.3.0002
Driver Version 6.600.21.08
Storport Driver Version 6.3.9600.17031
This is the physical disk.
| ID | 0:0:1 |
| Status | Critical |
| Name | Physical Disk 0:0:1 |
| State | Failed |
| Bus Protocol | SAS |
| Media | HDD |
| Revision | A100 |
| T10 PI Capable | No |
| Capacity | 0.00GB |
| Used RAID Disk Space | 0.00GB |
| Available RAID Disk Space | 0.00GB |
| Hot Spare | No |
| Vendor ID | HITACHI |
| Product ID | HUS723030ALS640 |
| Serial No. | YHK2RS3G |
| Part Number | Not Available |
| Sector Size | 512B |
| Manufacture Day | Not Available |
| Manufacture Week | Not Available |
| Manufacture Year | Not Available |
| SAS Address | 5000CCA01AAE128D |
What should we do for the PERC to detect those drives. It sees 450GB drives.