We have a powervault LTO3-060 witch to issues that may or may not be related. The first is the Fault Len is flashing. I have followed the instruction manual. I tried holding the Eject for 6 seconds, 15 seconds and putting a tap in after 15 seconds. It will always spit out the tape. Holding the Eject will cause motors to run, but nothing seems to happen but a few things moving inside.
Additionally, without the 15 second trick to get a tape in, the machine will no longer take tapes.
Finally, the lid will not close. It seems stuck open even when motors run after hitting the eject for 15 seconds.
Is there something I am missing here?