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PowerVault TL2000 - Cleaning Request mid backup task

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Hello guys,

I been have a problem with my TL2000, one to two times a week my backups tasks fail mid execution (I'm using HP Data Protector).

I have e-mail notification on for the TL2000, and a minute before the task fail on dataprotetor a receive a e-mail notification with "Drive Cleaning Request" followed by "Drive Warn or Crit Tape Alert Flag".

I have set up autocleaning on or off to the TL2000, same results.
Change cleaning tape no success.
System test pass with no errors.

The tape who is on the drive when an error occurs always has been flag as "Bad Tape" by the TL2000.

Library Firmware: E.30 / 3.20e


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