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Lost connection to MD3000 when performing a controller replacement

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Hi All,

I have an MD3000 with two controllers. A while ago I checked out Modular Disk Storage Manager health status and I had a controller that needed replacement, so I replaced it today and rebooted the system because the error persisted.

After the reboot I completely lost connection to the device.

These are the observations I made:

1. When the array powers up pin to the management interface of one of the controllers is OK.

2. After some time this management interface stops answering to ping.

3. Tried with the substituted controller out as well, with the sam result.

I can ping the iscsi interfaces but it looks that with this software I cannot add manually the array with this IP addresses, neither do I with the management interface of course.

So practically I have a huge amount of data completely lost, because the array is unaccessible, what a mess!!

Is there a way that I can access this data anyhow??

PLEASE HELP:...

Thanks! javi


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