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Firmware upgrade MD3060e

Hello community,

I'm new to Dell so excuse my ignorance.

We recently acquired a refurbished Dell PowerVault MD3060e connected to a R710 via a Perc8 SAS controller. The server is setup as VEEAM B&R.

We are experiencing some issues with the server, in that it crashes about once a week. Every 5 to 6 days approximately. It used to crash every friday evening when our synthetic full backup starts. This is currently not the case anymore since i set it to use active full backups. So two weeks ago the server kept running and i was very happy.

2 days ago the server crashed again, "Error 0 on ID 0" is what the logging shows. I tried to research it, but wasn't able to find a solution yet.

In my search to resolve the issue, i'm trying to update/upgrade all the components. I'm currently trying to upgrade the firmware of the MD3060e. While Windows Server see's enclosure, i'm unable to find an adapter or emm when i use the Storage Enclosure Management Software. When i perform secli list adapters i see none.

Am i missing something? What do i need to do to be able to query the device? As far as i can tell there is no cabling needed?

Any help/insight is greatly appreciated

Peter


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