We have a MD3200i connected using iSCSI with 2 controllers. On occasion we will get a warning stating the Virtual Disk is not on the preferred path. Over the years this happens 2 or 3 times a year and we simply go in via Powervault Modular Disk Storage Manager and through menu Storage \ Virtual Disk \ Change \ Ownership-Preferred Path \... BUT almost all menu options are grayed out by the time you drill down. So in this case once you get down to the Change menu option all items below it are grayed out.
For some reason I feel like this has happened several years ago, but can't remember what caused it.
Perhaps I will need to completely shutdown everything on this device and then powercycle the device, but would like to avoid this.
Does anyone know why I am seeing this?
Storage Management Version is 10.84.G6.44 and has been this for years.
Firmware Info:
Storage Array
Storage Array Name: MD3200i
Current Package Version: 07.84.44.60
Current NVSRAM Version: N26X0-784890-00
RAID Controller Modules
Location: Enclosure 0, Slot 0
Current Package Version: 07.84.44.60
Current NVSRAM Version: N26X0-784890-004
Board ID: 2660
Sub-Model ID: 143
Location: Enclosure 0, Slot 1
Current Package Version: 07.84.44.60
Current NVSRAM Version: N26X0-784890-004
Board ID: 2660
Sub-Model ID: 143
Again none of the firmware or software versions have changed in years.
Any advice would be appreciated as I need to move the controller back to preferred path, but can't get to menu option to change it due to many of them being grayed out.
Thanks,
Greg