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PowerVault TL2000 HE: drive logged out Code: FB 01, Exception F1 01 - Error 22/22

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Hi,

I'm having issues with the drive of our PowerVault TL2000.

A job initially failed with "Inventory lost - destination probably full ... Code: 8A 4B". Through the web interface, I was able to move the tape from the drive to a free slow without issue.

When I rebooted the TL2000 to clear the error the following happens:

- blinking green status light (Web interface Library status says 'Connecting Drive', and Drive 1 Status 'Offline')
- after ~10 minutes the drive starts scanning the magazines
- after a couple more minutes The TL2000 status LED changes to solid green
- shortly after, TL2000 fan speed increases and the Amber alert LED comes on solid with a "Drive Comm.-Err F101"
- at this time, the Web interface indicates:

Status: HE: drive logged out Code: FB 01

Drive 1 Status: Exception F1 01 - Error 22/22

Thanks very much for your assistance.

Harry J.


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