ITDT fails on PERFORMANCE DATA with UNEXPECTED DATA
OK here is how it's connected with drivers versions etc:
HP DL160G6 running Windows Server 2008 R2 (Up to date) --> HP P411 SAS HBA (Firmware 6.64) --> New SAS cable --> TL4000 (2 x LTO 4 IBM Drives)
In device manager I see "Unknown Medium Changer" and under Tape drives I see "IBM ULT3580-HH4 SCSI Sequential Device" as I should.
Unknown Medium Changer is using the stock Microsoft driver dated 6/21/2006 version 6.1.7601.17514
IBM ULT3580-HH4 SCSI Sequential Device is using the stock Microsoft driver dated 6/21/2006 version 6.1.7600.16385
The Library shows up as "3573-TL" in ITDT running "C.30" firmware.
The LTO4 Half Height drives show up as "ULT3580-HH4" in ITDT running "C7QJ" firmware
IBM Tape Diagnostic Tool - Graphical Edition version is 9.1.0.20161006
First I stop all Backup Exec services via "BEUtility".
When I run ITDT I scan and the drives appear in the list as they should.
I select the drive not the library and click TEST --> HEALTH TEST
It goes through the motions for about 6-8 minutes and eventually fails with error code "UNEXPECTED DATA" on "PERFORMANCE DATA.
Now I've tried multiple different tapes some brand new and some that have data on that I don't care about. I can confirm these drives work as I've pulled the 2 LTO4 HH version 1 drives in question from the TL4000 and put them into a TL2000. They pass every ITDT test possible. I've tried the Symantec drives and it fails with the same issue. I did try the TL4000 drivers located here: http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=0T0DW however they work but with ridiculously slow speeds of 7 MB/s. I believe this is driver related but I don't know which to use as 7 MB/s is completely unacceptable. Maybe I missed something somewhere.
I have the dumps/logs from one test via Server --> TL4000 when it fails and I have the dumps/logs from another test of the exact same drive but with the iSCSI to SAS card in the TL4000. I have the dumps/logs attached below:
Serial numbers have been redacted.
** Screen Caps, ITDT Files, and Drive Dumps can be found at the following link due to forum upload size limits **
https://drive.google.com/open?id=0B7Cj8ywlDoD5el9TOFVuNGxQcGM
I have uploaded to the link above a screen cap, drive dump, and ITDT lib dump for when I tried using the IBM and Dell drivers which yielded 7.93MB/s. It's in it's own folder with a read me explaining what driver versions, etc.
I'm at my wits end with this. Any insight possible would help.
Thanks