I have rarely used the robotic library for back ups and now when I do, it's not working. When I perform a move of tape from drive to I/O I receive the message "HE: drive unload timeout - Code: F5". The LCD screen of the unit displays "Warning: Incomp. Medium".
I've seen an article how to manually release a magazine--that is simple enough but have not come to a resource that would help me in my case.
It is a LTO Ultrium 5-H tape drive (P/N 46X2478) in the sled. I have reseated the sled with no results. Please provide a recommendation.