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MD3000i - Controller issues

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Over the last week we have been having issues with our MD3000i.  Its currently being used with vsphere 4 and 2 attached hosts.  The hosts become unreachable for about 2 minutes then recover.  The errors are below.

This issue starts with a Destination driver error

Date/Time: 3/8/17 10:18:54 AM
Sequence number: 46011
Event type: 1012
Description: Destination driver error
Event specific codes: 1ff00/0/0
Event category: Error
Component type: Physical Disk
Component location: None
Logged by: RAID Controller Module in slot 0

Then RAID Controller Module rest by its alternate

Date/Time: 3/8/17 10:18:54 AM
Sequence number: 46012
Event type: 400F
Description: RAID Controller Module reset by its alternate
Event specific codes: 0/0/0
Event category: Internal
Component type: RAID Controller Module
Component location: RAID Controller Module in slot 0
Logged by: RAID Controller Module in slot 0

Followed by Optimal wide port becomes degraded and then failed

Date/Time: 3/8/17 10:18:55 AM
Sequence number: 46013
Event type: 1706
Description: Optimal wide port becomes degraded
Event specific codes: 0/0/0
Event category: Error
Component type: Enclosure Component (EMM, GBIC/SFP, Power Supply, or Fan)
Component location: Enclosure 0, Slot 0
Logged by: RAID Controller Module in slot 0

Date/Time: 3/8/17 10:18:55 AM
Sequence number: 46014
Event type: 1707
Description: Degraded wide port becomes failed
Event specific codes: 0/0/0
Event category: Error
Component type: Enclosure Component (EMM, GBIC/SFP, Power Supply, or Fan)
Component location: Enclosure 0, Slot 0
Logged by: RAID Controller Module in slot 0

Do any of the Dell techs here still analyze gathered support information?  This device is colocated so I only have access to MDSM.  I'd like to know whats actually wrong before scheduling a hands on tech in the datacenter.

Thanks!


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