Hi
I originally purchased a Dell TL4000 with 3 HH5 Fiber Channel Drives and want to add a fourth Drive to be fully efficient with my backups. I installed the Drive in the 4th bay, after it connects to all the Drives I get an error code HE: drive logged out Code: FB 04 and it disables the 4th drive. Also the 4th drive is being read as a SCSI drive not FC on the library display like the others. All four drives are connected individually to Two Dual Fiber Channel PCI Express cards to our Backup Server running OS - Win Ser 2008 enterprise R2 64bit.
Dell TL 4000 with Firmware Version: D.70 / 3.20e
Library is set on in Random mode, and the logical library is set to 1
Drive Model is IBM Ultrium 3580-HH5 with Firmware Version 'G361'.
Drive 1 is set
Drive 1 (Logical Library 1) | Power On Control Path |
Port A Configuration |
|
Speed | Automatic 2 Gb/s 4 Gb/s 8 Gb/s |
Topology | LN-Port L-Port N-Port |
FC-AL Loop ID | Automatic 1 2 3 4 5 6 7 8 9 A B C D E F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F 60 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F 70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D |
Port B Configuration | Port not available |
Drive 2 is set
Drive 2 (Logical Library 1) | Power On Control Path |
Port A Configuration |
|
Speed | Automatic 2 Gb/s 4 Gb/s 8 Gb/s |
Topology | LN-Port L-Port N-Port |
FC-AL Loop ID | Automatic 1 2 3 4 5 6 7 8 9 A B C D E F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F 60 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F 70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D |
Port B Configuration | Port not available |
Drive 3 is set the same as Drive 2 but with a different Loop ID which is 6
I’ve removed the drive from the 3rd bay to test out the drive that we ordered. It wasn’t defective and it worked fine so the drive is not the issue. I even had our vendor create the same environment in his location and it came up with the same results. So it must be a library issue. I looked up the library manual online and reset the library to factory default, nothing got resolved, still have the same issue 4th bay keeps logging off the drive. I even swapped the fiber channel to see if it was a card issue and it wasn’t.
Also I noticed that the SCSI element addressing is not set to what it should be on slot 4. Shouldn’t it be set at 259? This is how it’s displaying on the library console.
4U Unit with FH and HH drives
(1 logical library)
SCSI Element Slot
258 4
258 3
257 2
256 1