Hi folks,
We have a TL2000/ULT3580-HH which has been giving us problems over the last few weeks.
The drive has been replaced and firmware upgraded to the latest for both drive and library, G9P1 and E.30. Host is a PowerEdge running W2K12 with a Dell 6GB SAS card hosting the library, driver version 6.2.5.5
Veeam 8 reported the drive disappearing during a backup and there's a corresponding event 11 in the server event log from LSI_SAS2 simply saying 'controller error'.
Running the ITDT with a scratch tape (and the Veeam tape services stopped) I get UNEXPECTED DATA and pretty much nothing else, with an associated LSI_SAS2 event 11 so the fault isn't at Veeam level. I've tried 3 different tapes.
What else can I look at?
Cheers
Witchy