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MD3200- Degraded Physical Disk Channel and SAS port degraded errors

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Our nonprofit was recently donated a MD3200 dual controller SAS array for our volunteer fire department and veteran group programs.

I was able to upgrade all firmware and NVSRAM to the newest version 08.20.18.60 on both controllers.

We have attached the SAN to 1 of our ESXI 6.0 hosts and created a raid 6 pool of 7 1TB SAS drives.

We assigned the mapping using Controller 0 Port 1 and Controller 1 Port1 for testing. Both light up and show up in ESXI.

The "Recovery Guru" is identifying several errors:

 

here is the print out from the hardware-Physical Disks:

PROFILE FOR STORAGE ARRAY: CNPITH-SAN03 (Tue Sep 27 11:32:44 EDT 2016)
 
 
DRIVES------------------------------
 
SUMMARY
   Number of physical disks: 7
      Current media type(s): Physical Disk (7)
      Current interface type(s): Serial Attached SCSI (SAS) (7)
 
   BASIC:
 
      ENCLOSURE, SLOT  STATUS   CAPACITY    MEDIA TYPE     INTERFACE TYPE  CURRENT DATA RATE  PRODUCT ID        FIRMWARE VERSION  CAPABILITIES  
      0,         5     Optimal  931.513 GB  Physical Disk  SAS             6 Gbps             ST31000424SS      KS68                            
      0,         6     Optimal  931.513 GB  Physical Disk  SAS             3 Gbps             ST31000424SS      KS68                            
      0,         7     Optimal  931.513 GB  Physical Disk  SAS             6 Gbps             ST31000424SS      KS68                            
      0,         8     Optimal  931.513 GB  Physical Disk  SAS             6 Gbps             ST31000424SS      KS68                            
      0,         9     Optimal  931.513 GB  Physical Disk  SAS             6 Gbps             ST31000424SS      KS68                            
      0,         10    Optimal  931.513 GB  Physical Disk  SAS             6 Gbps             ST31000424SS      KS68                            
      0,         11    Optimal  931.513 GB  Physical Disk  SAS             6 Gbps             ST31000424SS      KS68                            
 
   DRIVE CHANNELS (RAID Controller Module 0):
 
      ENCLOSURE, SLOT  PREFERRED CHANNEL  REDUNDANT CHANNEL  
      0,         5     2                  1                  
      0,         6     1                  2                  
      0,         7     2                  1                  
      0,         8     1                  2                  
      0,         9     2                  1                  
      0,         10    1                  2                  
      0,         11    2                  1                  
 
 
HOT SPARE COVERAGE:
   The following disk groups are not protected: CNPITH-SAN03_DG01
   Total hot spare physical disks: 0
 
      Standby:  0  
      In use:   0  
 
 
   DETAILS
   Physical Disk at Enclosure 0, Slot 5
    
 
      Status:                  Optimal                                          
                                                                                
      Mode:                    Assigned                                         
      Raw capacity:            931.513 GB                                       
      Usable capacity:         931.013 GB                                       
      World-wide identifier:   50:00:c5:00:34:17:46:63:00:00:00:00:00:00:00:00  
      Associated disk group:   CNPITH-SAN03_DG01                                
 
 
      Port      Channel      
      0         2            
      1         1            
 
 
      Media type:                             Physical Disk               
      Interface type:                         Serial Attached SCSI (SAS)  
      Physical Disk path consistency:         Degraded                    
                                                                          
                                                                          
      Security capable:                       No                          
      Secure:                                 No                          
      Read/write accessible:                  Yes                         
      Physical Disk security key identifier:  Not Applicable              
                                                                          
      Speed:                                  7,200 RPM                   
      Current data rate:                      6 Gbps                      
      Logical sector size:                    512 bytes                   
      Physical sector size:                   512 bytes                   
      Product ID:                             ST31000424SS                
      Physical Disk firmware version:         KS68                        
      Serial number:                          9WK4ASRR                    
      Manufacturer:                           SEAGATE                     
      Date of manufacture:                    May 16, 2011                
 
   Physical Disk at Enclosure 0, Slot 6
    
 
      Status:                  Optimal                                          
                                                                                
      Mode:                    Assigned                                         
      Raw capacity:            931.513 GB                                       
      Usable capacity:         931.013 GB                                       
      World-wide identifier:   50:00:c5:00:34:17:12:d7:00:00:00:00:00:00:00:00  
      Associated disk group:   CNPITH-SAN03_DG01                                
 
 
      Port      Channel      
      0         1            
      1         2            
 
 
      Media type:                             Physical Disk               
      Interface type:                         Serial Attached SCSI (SAS)  
      Physical Disk path consistency:         Degraded                    
                                                                          
                                                                          
      Security capable:                       No                          
      Secure:                                 No                          
      Read/write accessible:                  Yes                         
      Physical Disk security key identifier:  Not Applicable              
                                                                          
      Speed:                                  7,200 RPM                   
      Current data rate:                      3 Gbps                      
      Logical sector size:                    512 bytes                   
      Physical sector size:                   512 bytes                   
      Product ID:                             ST31000424SS                
      Physical Disk firmware version:         KS68                        
      Serial number:                          9WK4AS47                    
      Manufacturer:                           SEAGATE                     
      Date of manufacture:                    May 16, 2011                
 
   Physical Disk at Enclosure 0, Slot 7
    
 
      Status:                  Optimal                                          
                                                                                
      Mode:                    Assigned                                         
      Raw capacity:            931.513 GB                                       
      Usable capacity:         931.013 GB                                       
      World-wide identifier:   50:00:c5:00:34:16:be:67:00:00:00:00:00:00:00:00  
      Associated disk group:   CNPITH-SAN03_DG01                                
 
 
      Port      Channel      
      0         2            
      1         1            
 
 
      Media type:                             Physical Disk               
      Interface type:                         Serial Attached SCSI (SAS)  
      Physical Disk path consistency:         Degraded                    
                                                                          
                                                                          
      Security capable:                       No                          
      Secure:                                 No                          
      Read/write accessible:                  Yes                         
      Physical Disk security key identifier:  Not Applicable              
                                                                          
      Speed:                                  7,200 RPM                   
      Current data rate:                      6 Gbps                      
      Logical sector size:                    512 bytes                   
      Physical sector size:                   512 bytes                   
      Product ID:                             ST31000424SS                
      Physical Disk firmware version:         KS68                        
      Serial number:                          9WK4AQZR                    
      Manufacturer:                           SEAGATE                     
      Date of manufacture:                    May 16, 2011                
 
   Physical Disk at Enclosure 0, Slot 8
    
 
      Status:                  Optimal                                          
                                                                                
      Mode:                    Assigned                                         
      Raw capacity:            931.513 GB                                       
      Usable capacity:         931.013 GB                                       
      World-wide identifier:   50:00:c5:00:34:17:80:7f:00:00:00:00:00:00:00:00  
      Associated disk group:   CNPITH-SAN03_DG01                                
 
 
      Port      Channel      
      0         1            
      1         2            
 
 
      Media type:                             Physical Disk               
      Interface type:                         Serial Attached SCSI (SAS)  
      Physical Disk path consistency:         Degraded                    
                                                                          
                                                                          
      Security capable:                       No                          
      Secure:                                 No                          
      Read/write accessible:                  Yes                         
      Physical Disk security key identifier:  Not Applicable              
                                                                          
      Speed:                                  7,200 RPM                   
      Current data rate:                      6 Gbps                      
      Logical sector size:                    512 bytes                   
      Physical sector size:                   512 bytes                   
      Product ID:                             ST31000424SS                
      Physical Disk firmware version:         KS68                        
      Serial number:                          9WK4ATZJ                    
      Manufacturer:                           SEAGATE                     
      Date of manufacture:                    May 16, 2011                
 
   Physical Disk at Enclosure 0, Slot 9
    
 
      Status:                  Optimal                                          
                                                                                
      Mode:                    Assigned                                         
      Raw capacity:            931.513 GB                                       
      Usable capacity:         931.013 GB                                       
      World-wide identifier:   50:00:c5:00:34:17:8c:9b:00:00:00:00:00:00:00:00  
      Associated disk group:   CNPITH-SAN03_DG01                                
 
 
      Port      Channel      
      0         2            
      1         1            
 
 
      Media type:                             Physical Disk               
      Interface type:                         Serial Attached SCSI (SAS)  
      Physical Disk path consistency:         Degraded                    
                                                                          
                                                                          
      Security capable:                       No                          
      Secure:                                 No                          
      Read/write accessible:                  Yes                         
      Physical Disk security key identifier:  Not Applicable              
                                                                          
      Speed:                                  7,200 RPM                   
      Current data rate:                      6 Gbps                      
      Logical sector size:                    512 bytes                   
      Physical sector size:                   512 bytes                   
      Product ID:                             ST31000424SS                
      Physical Disk firmware version:         KS68                        
      Serial number:                          9WK4B47M                    
      Manufacturer:                           SEAGATE                     
      Date of manufacture:                    May 16, 2011                
 
   Physical Disk at Enclosure 0, Slot 10
    
 
      Status:                  Optimal                                          
                                                                                
      Mode:                    Assigned                                         
      Raw capacity:            931.513 GB                                       
      Usable capacity:         931.013 GB                                       
      World-wide identifier:   50:00:c5:00:34:16:e6:53:00:00:00:00:00:00:00:00  
      Associated disk group:   CNPITH-SAN03_DG01                                
 
 
      Port      Channel      
      0         1            
      1         2            
 
 
      Media type:                             Physical Disk               
      Interface type:                         Serial Attached SCSI (SAS)  
      Physical Disk path consistency:         Degraded                    
                                                                          
                                                                          
      Security capable:                       No                          
      Secure:                                 No                          
      Read/write accessible:                  Yes                         
      Physical Disk security key identifier:  Not Applicable              
                                                                          
      Speed:                                  7,200 RPM                   
      Current data rate:                      6 Gbps                      
      Logical sector size:                    512 bytes                   
      Physical sector size:                   512 bytes                   
      Product ID:                             ST31000424SS                
      Physical Disk firmware version:         KS68                        
      Serial number:                          9WK4ARPZ                    
      Manufacturer:                           SEAGATE                     
      Date of manufacture:                    May 16, 2011                
 
   Physical Disk at Enclosure 0, Slot 11
    
 
      Status:                  Optimal                                          
                                                                                
      Mode:                    Assigned                                         
      Raw capacity:            931.513 GB                                       
      Usable capacity:         931.013 GB                                       
      World-wide identifier:   50:00:c5:00:34:17:9e:57:00:00:00:00:00:00:00:00  
      Associated disk group:   CNPITH-SAN03_DG01                                
 
 
      Port      Channel      
      0         2            
      1         1            
 
 
      Media type:                             Physical Disk               
      Interface type:                         Serial Attached SCSI (SAS)  
      Physical Disk path consistency:         Degraded                    
                                                                          
                                                                          
      Security capable:                       No                          
      Secure:                                 No                          
      Read/write accessible:                  Yes                         
      Physical Disk security key identifier:  Not Applicable              
                                                                          
      Speed:                                  7,200 RPM                   
      Current data rate:                      6 Gbps                      
      Logical sector size:                    512 bytes                   
      Physical sector size:                   512 bytes                   
      Product ID:                             ST31000424SS                
      Physical Disk firmware version:         KS68                        
      Serial number:                          9WK4B4N1                    
      Manufacturer:                           SEAGATE                     
      Date of manufacture:                    May 16, 2011

It appears from my reading that their is an issue with channel 2 on the raid controller.

We would appreciate any input.


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