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SAS 5 E card not detecting

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Hello All,

We have an MD3000 storage server connected to a PE2950 server, which was working fine for alst 7.5 years. But 2 days back it seems we are unable to see the volumes in the PE2950 server. When checked deeply, we can see the SAS 5E card itself is not getting detected in the server. I have tried removing and putting back, on different slotes etc. but no luck. 

In 2950 server, we are using Ubuntu 12.04 LTS and use lsiutil for normal troubleshooting and all. As it is not detecting by the raid bios or OS, can't use the lsiutil for troubleshooting..

My question is, how can I confirm the card is faulty and get it replaced?

Thank you in advance.

Premod Dev

 


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