Getting a Drv Comm Failure Type (6E) error on my PowerVault 124T LTO5 library. I've reset the power, the cable, the SAS card multiple times but still get error. It's connected to a PowerEdge 2950 running Veeam 8. The drive/library no longer appear under Windows Devices but the SAS card does.
Hard Queue:
Drv Comm Failure
Type (6E)
POC:00004
POH:00730:19:02 #000
Drv Comm Failure
Type (6E)
POC:00004
POH:00736:45:30 #001
Drive Cmd Abort
Type (65)
POC:00004
POH:00737:12:13 #002
Drive Cmd Abort
Type (65)
POC:00004
POH:00740:24:21 #003
Drv Comm Failure
Type (6E)
2016-Jun-29
21:47:35.890 #004
Drv Comm Failure
Type (6E)
2016-Jun-30
06:52:51.811 #005
Drv Comm Failure
Type (6E)
2016-Jun-30
22:02:36.707 #006
Drv Comm Failure
Type (6E)
POC:00033
POH:00000:05:37 #007
Communication
Error
Type (6F)
POC:00033
POH:00000:16:11 #008
Drv Comm Failure
Type (6E)
POC:00034
POH:00000:05:37 #009
Communication
Error
Type (6F)
POC:00034
POH:00000:11:16 #010
Drv Comm Failure
Type (6E)
POC:00035
POH:00000:05:37 #011
Communication
Error
Type (6F)
2016-Jul-01
12:32:51.135 #012
Drv Comm Failure
Type (6E)
2016-Jul-01
16:58:44.476 #013
**** Tape Alert Queue **** Block 0, 017/017 entries @ 26 bytes each, wrap @ 000, erase @ 001 0000: 2015-Dec-04, 13:08:26.688, Label:[CLNU00L1] Flags:0020080000000000 0001: 2016-Jan-07, 16:02:46.294, Label:[GO6639L5] Flags:0000080000000000 0002: 2016-Jan-07, 16:04:30.998, Label:[CLNU00L1] Flags:0020080000000000 0003: 2016-Feb-04, 05:55:08.406, Label:[GO6623L5] Flags:0000080000000000 0004: 2016-Feb-04, 05:56:47.272, Label:[CLNU00L1] Flags:0020080000000000 0005: 2016-Feb-19, 18:09:48.620, Label:[GO6639L5] Flags:0000080100000000 0006: 2016-Feb-19, 18:11:32.744, Label:[CLNU00L1] Flags:0020080100000000 0007: 2016-Mar-23, 06:14:22.355, Label:[JT4141L5] Flags:0000080100000000 0008: 2016-Mar-23, 06:15:53.550, Label:[CLNU00L1] Flags:0020080100000000 0009: PC: 00029 POH: 00271:38:48 Label:[GO6624L5] Flags:0000080000000000 0010: PC: 00029 POH: 00271:40:24 Label:[CLNU00L1] Flags:0020080000000000 0011: 2016-May-09, 15:00:12.535, Label:[GO6636L5] Flags:0000080000000000 0012: 2016-May-09, 15:01:53.153, Label:[CLNU00L1] Flags:0020080000000000 0013: 2016-Jun-02, 02:44:06.871, Label:[JT4147L5] Flags:0000080000000000 0014: 2016-Jun-02, 02:45:45.495, Label:[CLNU00L1] Flags:0020080000000000 0015: 2016-Jun-12, 11:38:38.966, Label:[GO6630L5] Flags:0000080000000000 0016: 2016-Jun-12, 11:40:10.171, Label:[CLNU00L1] Flags:0020080000000000 **** Tape Alert Flags currently set on the Drive **** None **** Tape Alerts associated with Cartridges located in the library **** A tape with no label is located in the drive, no Tape Alerts logged. GO6639L5 is located in slot 1 "CleanPeriodic" (21) was set 2 times. Description = Class = Media Serverity = Unknown Action = Clean Drive. "Interface" (32) was set 1 time. Description = The drive has detected an interface fault Class = Hardware Serverity = Warning Action = Unknown.. JT4140L5 is located in slot 2, no Tape Alerts logged. GO6636L5 is located in slot 3 "CleanPeriodic" (21) was set 1 time. Description = Class = Media Serverity = Unknown Action = Clean Drive.. JT4147L5 is located in slot 4 "CleanPeriodic" (21) was set 1 time. Description = Class = Media Serverity = Unknown Action = Clean Drive.. JT4148L5 is located in slot 6, no Tape Alerts logged. GO6626L5 is located in slot 7, no Tape Alerts logged. CLNU00L1 is located in slot 8 "CleaningMedia" (11) was set 9 times. Description = Tape is a Cleaning cartridge Class = Operational Information Serverity = Informational Action = No Action Required. "CleanPeriodic" (21) was set 9 times. Description = Class = Media Serverity = Unknown Action = Clean Drive. "Interface" (32) was set 2 times. Description = The drive has detected an interface fault Class = Hardware Serverity = Warning Action = Unknown.. GO6627L5 is located in slot 9, no Tape Alerts logged. JT4149L5 is located in slot 10, no Tape Alerts logged. JT4141L5 is located in slot 11 "CleanPeriodic" (21) was set 1 time. Description = Class = Media Serverity = Unknown Action = Clean Drive. "Interface" (32) was set 1 time. Description = The drive has detected an interface fault Class = Hardware Serverity = Warning Action = Unknown.. JT4150L5 is located in slot 12, no Tape Alerts logged. JT4142L5 is located in slot 13, no Tape Alerts logged. GO6632L5 is located in slot 14, no Tape Alerts logged. GO6633L5 is located in slot 15, no Tape Alerts logged. GO6634L5 is located in slot 16, no Tape Alerts logged.