We have this unit (external) and it just started giving us an error yesterday. The error code on the front was displaying 6. So I did Function code 1 diagnostics per the documentation that I could find. It did not complete correctly because the tape did not eject and no 0 was displayed. After the diagnostics run it goes back to displaying a 6. I have tried three different tapes that are in our current rotation, and two brand new tapes and get pretty much the same results, although with one of the new tapes I did get a 7 error display. This unit is no longer in warranty, and although I could possibly get it up to speed on warranty, that doesn't help me with the current backups. What can I do to further troubleshoot this unit?
Thank you in advance...