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MD3460 SMART DATA Query - Critical Error

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I have 2 X Dell R730 servers connected to a MD3460 array ( dual controllers ) with 2 Dell 12 Gbps HBA in each server. The servers are running Windows 2012 R2 and they are clustered. I have installed the Dell PowerVault Modular Storage Manager

on one of the servers.

 

I keep seeing the following error every 2 minutes in the event log ( PowerTools\ServerHardwareManager\Monitor Service ) on the server

that I have the management software installed on.

 

Event ID 1034:

Time=( 04/26/16 13:22:10[UTC] )

Type=PD

Code=1034

Desc=Drive error during SMART data query - Unknown error (5h/24h/0h): (adapter=Dell 12Gbps HBA, adapterWwn=Dell 12Gbps HBA, Drive Target Port Wwn=500a0986359ef010).

Class=CRITICAL

 

Any ideas on what is causing this issue?

 

John


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